On 10th March 2022, we announced that we are permanently closing the platform for new investments from individual investors (known as retail investors), including buying and selling loans through the secondary market. We appreciate this will be disappointing for many of you, it’s been a difficult decision to make and we greatly value the contribution and support all investors have given since Funding Circle was founded.
You can withdraw available funds at any time to your nominated bank account. See this step-by-step guide for more details.
We will continue to manage these loans as normal and all repayments from the businesses you have lent to will accrue in your account and can be withdrawn at any time. Please note, any available funds in your account will not earn further interest.
Once you have followed the required steps to withdraw funds, it can take up to 3 working days for these funds to arrive in your bank account. This may take longer in certain scenarios where we either require further information from you, or need to carry out further checks.
As we are no longer accepting new investments from individual investors, you will not be able to invest in new Funding Circle loans. All new lending will be funded through institutional lenders.
This will depend on when all remaining loans in your portfolio have been repaid. You can see how long each of your loans is expected to fully repay by downloading the Repayment Schedule from the ‘My Portfolio’ page of your Funding Circle account.
Once all the loans in your portfolio have been fully repaid, you can contact our Investor Support team by email at email@example.com and they will process your request to close your account.
This update has no impact on your ISA. Funding Circle continues to act as an ISA manager and your funds will remain in the tax-free ISA wrapper. You will continue to receive funds from businesses as they make their monthly repayments and you can transfer these funds to another provider if you wish them to remain within the ISA tax-free wrapper or can withdraw them at any time. If you do opt to withdraw them, please be aware that these funds may lose the benefit of the ISA’s tax-free wrapper.
You need to contact your new ISA provider who will provide you with an ISA Transfer form. Once this has been completed, they will submit this to Funding Circle on your behalf and we will then carry out the required steps to complete the transfer. You can find more information on transferring your ISA in this guide.
We aim to complete ISA transfers within 15 days of receiving the request from the new ISA provider. To avoid delays, it is important that all the information provided is accurate and the correct balance is available in your account. The maximum time this process can take is 30 days, as set out in the Funding Circle ISA Terms and Conditions.
As we are closing new investments for retail investors, this also includes buying and selling loans through the secondary market. You will continue to receive repayments from the businesses you have lent to, these will accrue in your account and can be withdrawn at any time.