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Find below our commonly asked questions about managing your account and servicing your loan

Questions about managing your account

If we've not been able to answer your question above you can find out how to contact us on our support homepage.

Questions about our business loans

Visit our Business Loans FAQ page to find out more information

Questions about business loans

Questions about Flexipay

Visit our Flexipay FAQ page to find out more information

Questions about Flexipay
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Copyright © Funding Circle Ltd 2024. All rights reserved

Funding Circle Ltd is authorised and regulated by the Financial Conduct Authority under firm registration number 722513.

Funding Circle Ltd is not covered by the Financial Services Compensation Scheme.

Registered in England (Co. No. 06968588) with registered office at 71 Queen Victoria Street, London, EC4V 4AY.

Funding Circle Ltd is a distributor of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Your FlexiPay account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and safeguarded in line with the Electronic Money Regulations 2011 - for more information please see website.

Funding Circle also provides a FlexiPay Business Credit Card. This is separate and unrelated to the account and payment services you receive from Modulr FS Limited.

The FlexiPay Business Credit Card is issued by Monavate Ltd (Company Number: 12472532) authorised in the UK by the Financial Conduct Authority to issue electronic money (e-money) and provide payment services (Firm Reference Number 901097). The card is issued by Monavate Ltd pursuant to licence by Visa.