Updated: 12 August 2020
As part of our Explainer series, here we’re looking at bad debt and loan defaults. We’ll describe what these terms mean from an investor point of view, then look at how you can reduce their impact and still earn a good return at Funding Circle.
A loan may be defaulted when a business is late in its repayments, has entered insolvency or has otherwise breached the terms and conditions of the loan. The remaining balance and interest is then demanded from the borrower and loan guarantors.
We’ll take the decision to default a loan if we think it’s necessary to protect the interests of investors. In some circumstances defaults are mandatory.
When a loan is defaulted, bad debt is the money potentially lost by investors. This amount may be reduced during the recovery process (more on this below).
Businesses may run into difficulties for a wide variety of reasons. The most common causes are cashflow (i.e. customers not paying on time, or creditors demanding immediate repayment), increased competition, losing a large contract, illness of the business owner or key workers, and regulatory changes making the business non-viable.
Consequently, a few of the businesses you lend to will be unable to fully repay their loans. The level of bad debt we expect you to experience depends on your chosen lending option. As it’s accounted for, this is included in your projected return.
As defaults are a known risk, we take them into account when setting interest rates. Our credit assessment team perform rigorous checks on all businesses and if we estimate a business is higher risk, they pay a higher interest rate to compensate.
For each risk band, the money lost on loans that default is balanced by the extra interest paid by those that repay. As long as the bad debt rate stays within expectations, investors can still earn good returns. That’s why when we give a projected return, we give you the figure after bad debt and fees.
Diversification is a simple way to help reduce the impact of bad debt on your investment. Diversifying means splitting your investment into lots of small pieces, and lending them out to different businesses.
Our automatic lending tool helps you to quickly build a diversified portfolio. It will split your funds into small chunks and lend them to different businesses. These are called loan parts and they start from £10. We suggest lending £2,000 or more, as this allows you to lend at least 200 businesses, with no more that 0.5% of your total going to each one.
99.5% of investors who have diversified like this for at least a year are currently earning positive returns. If you’d like to start with less, the minimum initial transfer is £1,000. Data correct as of 31st December 2019.
Learn more about diversification here.
Almost all Funding Circle loans are supported by a personal guarantee from company directors (property loans can differ). If a business is unable to repay the loan, our team can look to recover the outstanding balance from the guarantors.
Our Collections & Recoveries team pursue every single defaulted loan, arranging a new payment plan if possible, or exhausting every legal process available. The team has a range of methods and technologies in place to recover as much as possible for you.
When a loan defaults it will show the total loss on your account. However, our team are often able to recover a significant portion of that loss. As of 30th June 2018, they have successfully recovered approximately 49% of loans defaulted for at least 3 years, so it’s worth remembering that the amount “lost” on any recent defaults may improve over time.
The success of the team’s approach led to them winning the 2015 CICM Best Collections Team and 2016 Credit Excellence Award for Collections from CCRI.
You can read more about our Collections & Recoveries process here.
Hopefully now you have a better understanding of bad debt and defaults. Here are a few key points to remember:
Bad debt is inevitable, so be prepared for a small percentage of loans to default. It’s accounted for in our interest rates, and if you diversify you’ve still got a great chance of making a good return.
Splitting your investment across at least 100 businesses, with no more than 1% lent to each one, reduces the impact of any defaulted loans.
Our Collections & Recoveries team will work to recover as much of the debt as possible, but this will take time. They will update you on late and defaulted loans through your Funding Circle account.
Of course if you have any questions our Investor Support team are on hand to help, and can talk you through any activity on your account. You can call them on 0207 401 9111 or email email@example.com.
It is important to remember that past performance is not a guide to future performance. By lending to businesses your capital is at risk and funds are not covered by the Financial Services Compensation Scheme