Looking forward to 2020 and what it means for our introducers

Since its formation in 2012, our broker channel and introducer panel has continued to be integral in our success. This community has supported £1.3 billion of lending over 15,000 loans through Funding Circle, helping numerous businesses and unlocking thousands of jobs as a result. In turn, our registered introducers have grown their businesses too. 

We recently announced the promotion of Jeremy Crinall to the Head of Broker. Since joining in 2014, Jeremy has worked as a Business Development Manager (BDM) and as Regional Manager for Southern England. He has worked closely with all the team in their respective sub regions and is looking forward to using his 13 years of experience in the financial industry to assist the growth and development of the team, their panel of introducers, and building on those relationships even further. 

Jeremy has big plans for 2020 and sees three key areas to focus on for the next stage of success:

Service

Our team consider all our introducers as long term partners. We see them as relationships for life. We’re going to focus our efforts on improving the experience of all our introducers and their clients. We’re going to be focusing on optimising all touch points for our introducers and their clients and getting to know all our introducers on a greater level. This will enable our team to continue to go even further to provide them with the excellent service that they deserve.

Technology 

Technology will continue to be a pivotal focus for us and the team as we turn into the new year. We’ll continue to strive  to provide best-in-class solutions and to provide our introducers with even quicker decisions. We’re planning on making a lot of improvements across the business, which will ultimately benefit the broker channel and in turn, the service we’re able to provide.

People

As our plans for lending continue to grow in 2020, we want to look to build the team and further invest in our people. We strive to recruit the best individuals from a diverse range of backgrounds and experiences to ensure we can provide our introducers with an excellent service. We’ll also be looking to develop our existing team members. Both Business Development Executives and Business Development Managers receive continuous training and specialised courses, ensuring we have the right people in the right places. . 

2020 is going to be another amazing year for the entire introducer community and we want to remain at the heart of that at Funding Circle. We’re looking forward to the future and working with our introducers as we move towards 2020. We recognise the importance you will play as we continue to build a better financial world.

Katie Deacon