Industry insights: 90 seconds with an expert

No one knows more about the day to day running of a business than the Funding Circle borrower community. Each month we’ll ask an industry expert to share their expertise.

Industry insights (1) Cafes & coffee shops

For the first in the series, we caught up with Daron Goldfinch, owner of Finch House an award-winning cafe and bakery in Kent. Daron has an established reputation in the industry after his active involvement with Konditor & Cook, as well as working with a number of other coffee shops providing concept, design and implementation strategies.

Business owner Daron
Meet Daron, take a tour of the new shop and find out his best selling bake in this short video.

His business experience meant that Daron was able to set up the Finch House concept in such a way that it can be efficiently rolled out further. To fit out the latest shop in Orpington, including catering equipment, furniture and air conditioning, Finch House borrowed £125,000 back in December 2015. Daron plans to open a third and fourth shop in Kent and Sussex soon.

Daron’s 3 insights for running a successful cafe are:

  • Research new cafe locations in depth
  • Use branding to tell the customer what you do as a business
  • Reward your staff to ensure great customer service

Looking to refit a new shop?

If, like Daron, you’re looking for a business loan to refurbish or refit a new shop, you can check if you qualify online in just 30 seconds.

We’ve helped more than 16,000 businesses access finance for a range of purposes, and you can read more stories like Daron’s here.


Rob McCorquodale