Five tips to protect yourself online

The internet has revolutionised everyday activities such as shopping, communications, and the way we control our finances; however, despite the many benefits the internet brings there are risks involved too – particularly around online security.

Here at Funding Circle we care about investors and borrowers staying safe online and wanted to provide a few pointers to help you better protect your identity online and stay safe.

1. Keep your password secure.

  • It’s important not to use the same password on multiple websites, especially those used for personal finance, such as Funding Circle. For example, if you used the same password for your email and Funding Circle accounts and your email account were to be compromised, an attacker may also be able to access your Funding Circle account (especially if they know the answers to your security questions).
  • Try to use at least 8 characters, including a minimum of one capital letter and symbol. The more complex the better, a random string of characters will be much harder for a potential attacker to crack.
  • Change your passwords regularly, at least every six months. If you think your password may have been compromised, contact us right away.

2. Keep your security protection up to date.

  • Ensure you have installed the latest security updates for your computer, that you have reputable anti-virus software installed and running, and that your firewall is enabled on your devices.

3. Be careful with your personal information.

  • Be wary when using social networks – they are fantastic tools to communicate with friends and family, but over sharing can provide easy access to your personal information.
  • Do not write down your username or password on a piece of paper, if you need help remembering your complex passwords, there are many reputable password manager tools available.

4. Beware of social engineering.

  • Even with up to date anti-virus software, potential attackers could gain access to your data by influencing you to willingly hand over personal information. You should never give your password or sensitive information to anyone over the phone, even if they claim to be from a trusted source.
  • Phishing – or the art of obtaining information using fake emails or websites, is common practice. If something sounds too good to be true, it usually is. You can test your skill at spotting a potential scam with this online test.

5. Protect your Wi-Fi network.

  • When out and about, be careful of public wi-fi offered on trains, hotels and shopping centres. Never conduct any financial transactions on a network that you do not completely trust.
  • Unprotected wi-fi networks are an easy way to access information stored on your network. Ensuring your home router has a unique, complex password is a must.

We hope this has been helpful, and there is plenty of further information available online to help keep you or your business secure. If you have any further queries, please don’t hesitate to get in touch.


The Funding Circle Team

Jack Pritchett

Senior Communications Manager


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